Help Centre

Our goal is to help you find the answers to your questions as quickly as possible. Please find our most frequently asked questions below. We highly recommend using the chat or trying to find your answer below for the quickest answers, but if you can’t find what you are looking for, please contact one of our awesome customer support team members using the details below.

Orders over $60 are shipped via standard shipping (7-14 business days) absolutely free, while orders under $60 come with a $9.99 shipping and handling fee.

You can track your order by using the tracking number in your confirmation email.  If you didn’t receive this email, please check your spam, and if you still can’t find it, please contact customer support using the form below.

All you need to do to start our return or exchange process is fill out our form which you can find here. Then a customer support team member will reach out to you with the next steps.
The absolute best way to find out your ring size is to order our completely free ring sizer which you can get here. You can also view our ring size information help page for our ring size chart and more information.

While precious metals can be resized, modern metals like titanium and tungsten cannot. This is why we offer a Fit For Life service where for only $50 you can exchange your ring for a better size should your finger size change over time.

Please note that this does not include custom made rings.

We believe in our in-stock titanium and tungsten rings so much that we offer a lifetime structural warranty. Should your ring crack or break during normal wear and tear, simply get in touch and we’ll provide you with a new option.

Our exchange or returns policy depends on what type of ring you have purchased. All in-stock rings over $100 can be returned for a free exchange.

Custom orders cannot be exchanged, however custom gold rings can be resized for an additional cost.

In-stock rings under $100 can generally be exchanged but do incur a $10 exchange fee.

General Enquiry

If you have a question, suggestion, or problem, we’d love to hear from you! Simply fill out the form and we’ll get back to you as soon as we can.

Alternatively, you can also contact us at You can also message us with Facebook Messenger by clicking here.

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Kind Regards,

The Mens Rings Online Team
3servants Pty Ltd
MOUNT ROSKILL, Auckland, 1041,
New Zealand