Our goal is to help you find the answers to your questions as quickly as possible. Please find our most frequently asked questions below. We highly recommend using the chat or trying to find your answer below for the quickest answers, but if you can’t find what you are looking for, please contact one of our awesome customer support team members using the details below.
Orders over $60 are shipped via standard shipping (7-14 business days) absolutely free, while orders under $60 come with a $9.99 shipping and handling fee.
You can track your order by using the tracking number in your confirmation email. If you didn’t receive this email, please check your spam, and if you still can’t find it, please contact customer support using the form below.
While precious metals can be resized, modern metals like titanium and tungsten cannot. This is why we offer a Fit For Life service where for only $50 you can exchange your ring for a better size should your finger size change over time.
Please note that this does not include custom made rings.
We believe in our in-stock titanium and tungsten rings so much that we offer a lifetime structural warranty. Should your ring crack or break during normal wear and tear, simply get in touch and we’ll provide you with a new option.
Our exchange or returns policy depends on what type of ring you have purchased. All in-stock rings over $100 can be returned for a free exchange.
Custom orders cannot be exchanged, however custom gold rings can be resized for an additional cost.
In-stock rings under $100 can generally be exchanged but do incur a $10 exchange fee.
If you have a question, suggestion, or problem, we’d love to hear from you! Simply fill out the form and we’ll get back to you as soon as we can.
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The Mens Rings Online Team
3servants Pty Ltd
JKRT17880 76E STODDARD ROAD,
MOUNT ROSKILL, Auckland, 1041,